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Services

When you outsource the management of your important IT resources to us, we look upon this as a partnership. Our comprehensive and professional approach means we are your IT department.

By optimizing your network's performance, it will work at the peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network.

Security, networking, data protection and user support - we handle it all for a single, predictable price.

Velocity Services Program Features:

Unlimited Maintenance and Emergency Support ensures the utmost in network stabilityand reliability. Your single monthly price covers all network, server and PC support.

Network Monitoring constantly tracks the performance of your network – bandwidth, errors and other key indicators. This means your users always experience a stable environment.

Remote Network Support is delivered remotely from our support center to diagnose and resolve network or server issues rapidly. We keep your key IT resources up and running.

Antivirus Monitoring and Updates on Servers and Workstations ensures your antivirus programs are functioning properly and that the latest industry security updates to your systems are being received and installed.

Quarterly Network Health Review dedicates time to review reports and issues that are important to the ongoing performance of your network. We translate technology into business terms for you.

Priority Response is given to you. Under the Velocity Services Program, you are guaranteed four hour response from our technical specialists.

 

Warranty Service Requests: