Medical Specialists in the Rio Grande Valley:

Are You Frustrated With The Lack Of Services And Responsiveness Of Your Current IT Support Company?

We can help!  We’re the only IT services company in the Rio Grande Valley that understands the unique challenges, needs and workflow of a medical practice.  We’ll get and keep your network running at top speed and efficiency, put in place solutions to increase productivity and enhance your bottom line. If our team of experts can’t deliver on these promises we’ll refund that month’s fee!

Give us a call and let us show you what fast, friendly and highly-responsive IT services should be for your medical practice: 956-428-7777

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Call Us Today At 956-428-7777

8 Reasons to Trust Quick Compute to Support Your Computer Network

We SPECIALIZE In Working With Medical Specialist Practices.   That means we understand your incredibly hectic and stressful work schedule and the importance of providing the best possible care to your patients and WHY it's critical to remove obstacles, frustrations and technical problems quickly to keep you productive and increase patient workflows.  We understand your desire to eliminate waste, extra steps, work-arounds and unusual solutions.  Since we know you don't work the normal "9-5" day, we provide technical support around your schedule and routine maintenance after your work hours to avoid unnecessary workflow interruptions.

We Have A Team Of HIPAA Certified Experts On Staff.  Unlike other IT companies who have less experienced technicians, we have a team of engineers  certified in  specialized areas of expertise such as HIPAA security, computer repair, network security, backup solutions and Quick Books who are working together to deliver the most effective and correct solutions to you.  As a client, this means you will get helpful answers and quick resolution of problems instead of having to talk to a complete stranger hundreds of miles away who knows nothing of your or your systems and wastes your time asking a lot of really dumb and annoying questions to try and "help" you.

 A CEO Who Is Both A Certified HIPAA Privacy And Security Expert And Certified QuickBooks ProAdvisor.  As the only IT Service Company in the Rio Grande Valley with these areas of expertise combined with over three decades of IT experience, a unique blend of business and operations perspective is available to physicians and clinic directors alike.

We Have the Unique Ability to Address Your IT Needs - From Vision Through Long-Term Support.   We assist from vision to design and planning, to product specification through pricing and acquisition, to installation, implementation, documentation and project management, to post-project support of you and your users.  This allows you to have one consistent team to work with that understands your environment, your people, how work and your history which means you don't have to waste time educating us.

We Use Our Vendor Relationships to YOUR Advantage.  Having an advanced level of partnerships with key vendors (Microsoft, Lenovo, Dell, Okidata, Intuit) allows us access to special pre- and post-project assistance support levels that most "partners" do not have.  We are able to provide the right solutions, priced right and validated by the vendor, so if any issues come up, we work lockstep with you to get them resolved quickly and effectively.

We Have Flexible, Tailored-To-Your-Needs Support Options.  Quick Compute understands that not all customers are alike so to help you better manage your environment we provide our customers with a variety of managed support options.  They range from security and back-end maintenance and monitoring for issues, to user help-desk support with ticketing, to strategy and budget and asset/license life cycle management, to compliance audits and remediation services.  We have successfully provided these services for over 16 years and can create a solution specifically for you and your team to meet your needs.

All Projects Are Completed As Specified and On Budget.  When you hire us to complete a project for you, we won't nickel-and-dime you with unforeseen or unexpected charges or delays.  We guarantee to deliver precisely what we promised to deliver, on time and on budget.  We can offer our agreements on a fixed-fee basis so you know exactly what you're going to pay, not a penny more.

We Support Both On-Premise And Cloud Solutions.  Some IT companies won't offer or recommend cloud solutions because THEY make less money.  Our philosophy is - and always has been - to offer what's BEST for you, the customer, not us.  That's how we keep so many customers long-term.  We'll base our recommendations on what YOU want and what YOU feel most comfortable with.  Our job is to lay out your options, educate you on the pros and cons of each and guide you to the best, most cost-effective solution for you.

Our Services

Managed Services

We’ll manage all of your IT services for a flat-rate fee.

Data Backup & Recovery

Prevent the unexpected from ruining your company.

Virtualization

Stop buying servers and optimize the ones you have.

Computer Repair

Our experts can fix your computer issues with ease.

Holly_Fullingim_headshot

A Message from Our CEO:

Choosing a computer support company isn’t easy. There is no shortage of horror stories about incompetent computer repair “gurus” bungling jobs and causing MORE problems as a result of their loose morals or gross incompetence. I’m sure if you talk to your own friends and colleagues you will get an earful of the unfortunate experiences they have encountered in this area.

Why is this? Because the computer repair and consulting industry, along with a lot of other industries, has its own share of incompetent or unethical businesses that will try to take advantage of trusting business owners who simply do not have the ability to determine whether or not the technician knows what they are doing. Sometimes this is out of greed for your money, but more often it’s simply because they don’t have the skills and competency to do the job right, but won’t tell you that up front. From misleading information and unqualified technicians, to poor management and terrible customer service, we’ve seen it all…and we know they exist in abundance because we have had a number of customers come to us to clean up the disasters they have caused.

Maybe you’re concerned with the unpredictable costs of your IT services or maybe you are just sick and tired of being ignored by your current IT company and their failure to just make your computers work right.   Whatever your reasons, we can help you with quality IT services today.  Download one of our FREE Reports for more information or pick up the phone and call me at 956-428-7777.  The sooner you do the sooner you can get the Results You Want.

See what other business owners are saying about us…

tanya“Our Previous IT Support Company Would Not Answer Their Phone When We Called And Showing Up On Site Was ALWAYS An Issue.”

“When we initiated our EMR system our old IT support just could not hold up to the needs of our facility. Our structure is very sophisticated and complex in regards to connecting HL7’s, a fast server system that to date has NEVER been down (unless the power was out) because of redundant hard drives, cloud based EMR and a web-based Patient Portal, 32 desktops and laptops and clinic hours that run from 8AM to 10:30PM seven days a week.

Yes, Quick Compute is more expense than many of the start-up companies or IT places out in our community, but I can say without any reservation or hesitation that Quick Compute has never failed me and instead of putting out fires they keep them from happening.  Quick Compute has been right beside me, advising me of the current regulations, what is needed to keep our data safe and secure and what would work best for the office.  Quick Compute's philosophy is to stop fires before they even start and in today’s medical field you need someone working side-by-side with you that takes stock in your business like it is their own.

Quick Compute staff are always forward thinking and keeping up with the trends of today’s IT world. Most importantly I like the fact that Holly and her team will tell me straight out if what I am asking them to do is within their scope and if for some strange reason it is not they help me find someone to complete the task in question or they research it out and we work together as a team to find the solution. This doesn’t happen very much in the Valley or in business today. I like honest hardworking people and Quick Compute is my one stop shop for IT support and knowledge.

Early on in 2009 Quick Compute designed an intranet system for us that allows me to meet the requirements of OSHA, HIPAA, Texas Workforce Commission and many other agencies by providing my team constant access to up-to-date policies, procedures and links to help them with their day to day work flow and much more. As I am also head of Human Resources this has reduced the number of interruptions to my day because the staff knows anything they need is on our intranet.

Monitoring the network and managing the backups, security and overall network health is such an important and vital part of the role Quick Compute plays here at our facility. Originally the doctor and I did not want to pay for the backup and security that Holly recommended we upgrade to for better protection but we remembered when a Microsoft update pushed to my computer went wrong and I was down for a week. During that week I could not do payroll, pay bills, access my passwords for all the accounts I have to keep up with, provider staff with specific HR information since everything was digital. The list goes on and on but the point of all this is if we would have listened to Holly earlier, that week would never have happened. As a result we followed their recommendations and when a similar issue occurred again Quick Compute had my back and had me up and running, 100% of my information back to its original settings and location.

Computers are a necessary evil and people are using them to attack not only the data you have in them but to destroy your reputation and may even cause so much damage you could lose everything you have worked so hard to make. I know this is a big leap of faith and a huge expense when you are looking at the bottom line but I can assure you that if you choose Quick Compute you will never regret it or be sorry for the decision.”

Clinic Director
Valley Children’s Clinic, PA
Harlingen Family Night Clinic, PA
Quick Compute
5 / 5 stars

Pat De La Rosa"We feel safe knowing an outstanding company like Quick Compute is taking care all of our IT needs."

"I first came across Quick Compute in 2006 when my laptop crashed during tax time and I thought all my data was lost. Thanks to Quick Compute they were able to retrieve all my files.

We became business clients for our dental practice in 2008, and from that time forward we have been very pleased with the integrity and prompt service of this great company.

Holly and her entire team are helpful and courteous. We would highly recommend Quick Compute to handle all your computer needs!"

Office Manager
Serapio De La Rosa, D.D.S.
Quick Compute
5 / 5 stars

Ivette Mercado"We are so busy taking care of our patients it is a peace of mind to have somebody taking care of us."

"I will say what I always say:  Excellent customer service is priceless, especially in the Computer World when all your jobs depends on how the performance of our computers, internet and network.

At our practice we are so busy taking care of our patients, taking care of our doctors, supervising employees and overseeing billing so our financials are running smoothly that it is a convenience and a peace of mind to have somebody taking care of all the network monitoring and problems for us.

Now a days with all the government regulations for HIPAA and Meaningful Use, it is good to think that the security part is being taken care of by the expert professionals at Quick Compute."

Administrator
Jose Dones, M.D.P.A
Quick Compute
5 / 5 stars